Research Paper Sample – 1050- to 1,400 – word summary of 3 diverse strategies to improve workforce performance

Question Details

As a human resources manager in a health care organization, you will be asked to develop varying types of strategies and management techniques that improve the performance of your workforce. It is important for you to know how to keep abreast of such strategies through research, as well as analyze how such strategies and techniques can be applied in your organization. In this assessment, you will apply these skills.

Select a health care organization, and specific division within it, with which you work or are familiar.

Assume you are the human resources director for your selected organization.

In a recent meeting, executive management has determined it would like to improve health care workforce performance levels within a specific division of your organization.

Management has asked you to research and identify 3 diverse strategies that use innovative management techniques, operational practices, or technology that could be applied to improve workforce performance within the selected division at your health care organization.

Create a 1,050- to 1,400-word summary of 3 diverse strategies to improve workforce performance that includes the following:

Identification of 3 key strategies to improve workforce performance for your organization and division

An analysis of how each strategy could be deployed within your division and organization to improve workforce performance

A recommendation for application of the best key strategy

An analysis of how your recommended strategy affects workforce needs for service delivery for your organization

SMART goal(s), objective(s), and tasks to implement your recommended strategy

A description of how goal achievement will be measured

Expenses for recommendation implementation

Cite 3 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).

Complete Answer Guide

As the Human Resources Director for XYZ Health Care Organization, overseeing the Surgical Services Division, I have identified three diverse strategies to improve workforce performance within the selected division. These strategies focus on innovative management techniques, operational practices, and technology integration.

Strategy 1: Implementing Lean Management Principles

Identification: Lean management principles aim to eliminate waste, optimize processes, and enhance efficiency. Applying these principles to the Surgical Services Division can streamline workflows, reduce waiting times, and improve overall productivity.

Deployment Analysis: To deploy Lean Management, a comprehensive assessment of current processes within the Surgical Services Division would be conducted. This involves engaging frontline staff to identify bottlenecks and inefficiencies. Training programs on Lean methodologies would be organized for employees to ensure a smooth transition. Regular monitoring and feedback loops will be established to sustain continuous improvement.

Recommendation: Implementing Lean Management is recommended due to its proven success in healthcare settings. It aligns with the goal of improving workforce performance by maximizing efficiency and resource utilization.

Impact on Workforce Needs: Lean principles often lead to improved job satisfaction as employees witness the impact of their efforts on overall efficiency. Additionally, by reducing waste, staff can focus on delivering high-quality patient care, fulfilling the organization’s service delivery needs.

SMART Goal(s), Objective(s), and Tasks:

  • Goal: Reduce surgical procedure times by 15% within the next six months.
  • Objective: Implement Lean methodologies in all surgical processes.
  • Tasks: Conduct initial process assessment, organize Lean training sessions, establish monitoring mechanisms.

Measurement of Goal Achievement:

  • Measure the average surgical procedure time before and after Lean implementation.
  • Monitor staff satisfaction through surveys.
  • Track resource utilization and cost savings.

Expenses for Implementation:

  • Training sessions for staff: $15,000
  • Process assessment tools: $5,000
  • Implementation support: $10,000

Strategy 2: Integrate Health Information Technology (HIT) Solutions

Identification: Utilizing Health Information Technology (HIT) solutions, such as Electronic Health Records (EHR) and Telemedicine, can significantly enhance communication, reduce errors, and improve overall efficiency within the Surgical Services Division.

Deployment Analysis: Implementation of HIT solutions would involve a phased approach, starting with EHR integration. Staff would be trained on the new systems, and workflows would be adjusted accordingly. Telemedicine capabilities would be introduced to enable remote consultations, improving patient access and reducing the burden on physical facilities.

Recommendation: Integration of HIT solutions is recommended as it aligns with industry trends and promotes a more seamless and efficient healthcare delivery model.

Impact on Workforce Needs: HIT solutions can reduce administrative burdens on staff, allowing them to focus more on patient care. It also enhances communication and collaboration, promoting a more cohesive and responsive workforce.

SMART Goal(s), Objective(s), and Tasks:

  • Goal: Achieve 80% EHR utilization within three months.
  • Objective: Integrate EHR into all aspects of surgical services.
  • Tasks: Conduct EHR training sessions, monitor adoption rates, establish Telemedicine capabilities.

Measurement of Goal Achievement:

  • Track the percentage of EHR utilization.
  • Monitor the number of successful Telemedicine consultations.
  • Assess staff feedback on the effectiveness of HIT solutions.

Expenses for Implementation:

  • EHR integration: $50,000
  • Staff training: $20,000
  • Telemedicine setup: $30,000

Strategy 3: Implementing a Flexible Work Schedule

Identification: Introducing a flexible work schedule provides employees with the autonomy to balance work and personal life, leading to increased job satisfaction and potentially reducing burnout.

Deployment Analysis: A flexible work schedule would involve assessing the current workload and identifying opportunities for flexibility. Options such as staggered shifts, remote work, or compressed workweeks could be explored. Clear guidelines and policies would be established to ensure smooth implementation.

Recommendation: Implementing a flexible work schedule is recommended to improve workforce morale and create a positive work environment.

Impact on Workforce Needs: A flexible work schedule can enhance staff retention and recruitment by offering a competitive benefit. It also allows for better adaptation to fluctuating patient loads, ensuring optimal service delivery.

SMART Goal(s), Objective(s), and Tasks:

  • Goal: Increase employee satisfaction by 20% within six months.
  • Objective: Implement a flexible work schedule policy.
  • Tasks: Conduct staff surveys, develop flexible work policies, communicate changes.

Measurement of Goal Achievement:

  • Monitor employee satisfaction through regular surveys.
  • Track retention rates and recruitment success.
  • Evaluate the impact on patient care metrics.

Expenses for Implementation:

  • Policy development and communication: $10,000
  • Training on new policies: $5,000


In conclusion, these three strategies—Lean Management, HIT integration, and a Flexible Work Schedule—offer diverse approaches to improving workforce performance within the Surgical Services Division. While each strategy has its merits, a combination of Lean Management and HIT integration may yield the most comprehensive and sustainable results. Regular monitoring and feedback loops are essential to ensure the ongoing success of these strategies.

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