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Competency 3 – Assessment
Consider your current or previous place of employment. How could you use a process improvement technique to solve an operational issue or concern? Why do you think customer service processes are so important within organizations? Provide a specific example of how you could use a supply chain plan or diagram in order to maximize value.
What specific assignments or learning activities from this course did you find particularly beneficial? What do you feel could’ve improved or added to your learning experience in this course?