Competency 3 – Assessment

Question #1:

Consider your current or previous place of employment. How could you use a process improvement technique to solve an operational issue or concern? Why do you think customer service processes are so important within organizations? Provide a specific example of how you could use a supply chain plan or diagram in order to maximize value.

Question #2:

What specific assignments or learning activities from this course did you find particularly beneficial? What do you feel could’ve improved or added to your learning experience in this course?