Flowcharting Assignment AC/DC Sales Process
AC/DC Sales Process
Abbott-Calipari Disease Control (AC/DC) is a maker of pest control products, the company’s most popular item being the ‘cracklin’ bug condominium. Salespeople make presentations at the customer’s place of business. When the customer wants to place an order, the salespeople perform the ‘CREATE TERRITORY SALES ORDER’ process. The inputs into the process are the keystroked password of the salesperson and the inventory and customer master files (both on magnetic disk). The output is the territory sales order report, which resides on a temporary holding file. On a nightly basis, the territory sales order report is transmitted (use the backwards ‘z’ symbol for transmission) to the sales order entry department.
The sales order entry department personnel perform two computer processes. First, they perform the ‘CHECK CREDIT’ process. The inputs into this process are the customer master file (on magnetic disk), accounts receivable ledger, and the sales order file (on magnetic disk), the keystroked password of the sales order entry department and the territory sales order report. The output of this process is a decision. If the customer’s credit is rejected, the customer is sent a credit rejection document (which goes to the customer). If the customer’s credit is approved, the sales order entry department performs the ‘CHECK INVENTORY AVAILABILITY’ process. The inputs into this process are the keystroked password, the ‘territory sales order’ report and the sales order file and inventory transaction file (both on magnetic disk). The outputs are an updated sales order file and an updated backorder file (both on magnetic disk).
The foreman in the warehouse uses a computer terminal and her password to open the sales order file and ‘PRINT THE PICK LIST.’ The output of the process is a picklist document which is used to identify the location of the inventory in the warehouse. The personnel in the warehouse use the picklist to ‘GATHER INVENTORY’ for the order. As each item is collected, the worker puts a checkmark on the picklist. Once all the items have been collected, the worker signs the picklist and gives it to the foreman. The foreman then performs the ‘CREATE PRELIMINARY SHIPPING LOG’ process, whereby the information from the picklist is inputted into the computer system. The output of the process is a preliminary shipping log, which resides on a temporary holding file.
In the shipping department, the manager uses a computer terminal and his password to access the preliminary shipping log. He performs the ‘PRINT BILL OF LADING’ process to create the billing of lading for the order. The shipping personnel manually ‘COMPARE THE GOODS TO BILL OF LADING.’ The output of this manual process is a decision: if the goods do not match the items on the bill of lading, the order is sent back to the warehouse and the ‘PRINT THE PICK LIST’ process is reperformed. If the goods match, the shipping department performs the ‘CLOSE OUT SHIPMENT’ process. The inputs into this process are a keystroked password and the preliminary shipping log. The output of this process is the shipping log and an updated inventory masterfile (on magnetic disk). The goods and the bill of lading are sent to the customer.
The billing department then performs the ‘PREPARE INVOICE’ process. The inputs into this process are: the sales order file, the authorized shipping log, the customer masterfile, and the keystroked password. The outputs are an accounts receivable ledger, sales journal, shipping log, sales order file and an invoice, which gets sent to the customer.
- Create the Input Process Output (IPO) Table
- Create the flowchart for the AC/DC sales process