Develop, Facilitate and review all aspects of case – CHCCSM0051. Rights-based Person-centred Needs-based
Develop, Facilitate and review all aspects of case – CHCCSM0051. Rights-based Person-centred Needs-based
Provide an outline for each of the following approaches which can be applied in case management.
Strength-based
2.What is evidence based practice and how is it applied in case management?
3.Discuss the importance of ‘Privacy’ and ‘Confidentiality’ in relation to case management and include the following:
· Types of information which can be gathered
· How information is stored to ensure confidentiality
· Information which can be released (including referrals)
· The closure of case files securely
4.Provide an overview for the listed contemporary behaviour change models and discuss the practices and interventions for each.
Behaviour change model Overview
Diffusion of Innovation Theory
(E.M. Rogers 1962)
Social Cognitive Theory (SCT)
(Albert Bandura 1960’s)
The Social Norms Theory
(Perkins and Berkowitz)
Cognitive Behavioural Therapy (CBT)
5.Provide an overview of the nine (9) phases of a formal case management process which should be implemented with each client.
6.Provide a step by step procedure which should be followed when conducting a formal meeting.
7.List and provide an overview for each of the following which must be adhered to when working in community services in your state or territory: (75 words for each)
(1) regulatory standards
(2) legislations
(3) Statutory mandate
8.Outline at least two (2) risks and your duty of care responsibilities for each of the following areas of community service work:
Area of work Risks Duty of care responsibilities
Child protection
Domestic violence
Suicide
Elder abuse
Disabilities
9.Complete the table by outlining at least (2) protocols and (2) special needs which need to be considered for each of the following diverse clients:
Client group Protocols for consideration Special needs for consideration
Culturally and
linguistically
diverse (CALD)
Aboriginal and/or
Torres Strait
Islander people
People with
disability
Lesbian, gay,
bi-sexual,
transgender,
intersex (LGBTI)
People experiencing
or at risk of
homelessness
Older people
Children and
young people
10.Provide examples of three (3) different family structures/dynamics which you may need to work with in your community service role.
11.For each of the family structures identified in Question 10, explain the communication process you would apply to ensure effective decision making, to suit each.
12.Outline the documentation protocols which need to be followed when referring a client.
13.Explain the process which needs to be followed for mandatory reporting.
14.Outline the monitoring and review process you need to follow when case managing clients.