Assignment Help| Read Chapter Closing Case 13.2, Customization Disaster
Read Chapter Closing Case 13.2, Customization Disaster at the Government of Canada, p. 419 A. (2 marks, one mark for each example)
(i) Provide three examples of payroll master data attributes, with the first listed and labelled as the primary key.
(ii) Explain why the attributes you have listed in Part A (i) are master data. B. (2 marks, one mark for each example)
Provide examples of a payroll input and processing application control that could have prevented payroll system errors.
(i) Input control
(ii) Processing control
C. (2 marks, one mark for each example with explanation)
Provide an example of how each of the following characteristics of cloud computing could have been beneficial to Public Service and Procurement Canada’s (PSPC’s) use of the Phoenix payroll system.
(i) Cloud computing provides on-demand self-service (ii) Cloud computing uses broad network access
Provide one example of how each of the following network processes could be used by employees while processing payroll with the Phoenix system:
(i) Ethernet protocol
(ii) Client-server computing
E. (2 marks, 1 mark for each example)
Provide two examples of how the HR departments of the government of Canada could have used social networking websites.
(i) Example 1 (ii) Example 2
F. (2 marks, 1 mark for each example)
Describe
(i) an electronic payment method the government of Canada could have used to pay its employees and
(ii) what might have gone wrong in the payroll system to prevent the employee from being paid.
(i) Electronic payment method
(ii) What could have gone wrong
G. (2 marks, 1 mark for each example)
Provide an example of how each of the following technologies could have been implemented at the new pay centre in Miramichi:
(i) Short-range wireless network: ultra-wideband (UWB) (ii) Bluetooth
PSPC will be installing many printers, scanners and copiers at its Miramichi location. Shift your focus to a printer manufacturing company that needs to produce high-quality, high-speed laser printers for shipment to Miramichi and other locations in North America. Examples of such companies are HP and Ricoh.
For each of the following five basic components of SCM (supply chain management), provide an example of how information systems could be used by a printer manufacturer to:
i) Plan
ii) Source iii) Make iv) Deliver v) Return
I. (3 marks, 1 mark for each example)
Assume that data from both the old payroll systems and the new Phoenix system are available to business analytics systems. Provide an example of how each of the following business analytics methods could have been used by PSPC in either payroll or human resources management.
(i) Online analytical processing (OLAP), also known as multi-dimensional analysis
(ii) Data mining: identifying previously unknown patterns
(iii) Data mining: predicting trends and behaviors
J. (2 marks, 1 mark for each example)
Provide an example of how PSPC could have used each of the following two cost-benefit analysis methods while deciding whether or not to acquire the Phoenix payroll system:
(i) Net Present Value (NPV) method
(ii) Break-even analysis
PSPC chose as its strategy for acquiring the Phoenix system to customize the Phoenix prewritten application. Relate two disadvantages of the customization approach to the negative consequences that arose after the implementation.
(i) Example 1 (ii) Example 2
L. (4 marks, 1 mark for each example)
Provide an example of how PSPC could have used each of the following phases of the systems development life cycle approach to help prevent the Phoenix payroll problems:
(i) Systems design
(ii) Testing
(iii) Implementation (or deployment) (iv) Maintenance