Organizational structure

Organizational structure is a process in which information is passed from one department to another; it entails a particular order of hierarchies, team layout, job flow, reporting interrelation, and information flow. It is important to know how to integrate organization organograms with the information framework to implement the ideal framework for the company’s automation needs.

The best organogram to design for the IT department is the matrix organogram. Matrix organogram integrates components of functional design; thus, it is quite complex. Matrix structure categorizes the workforce into functional disciplines of expertise and further divides them into the small functional group. (Puranam & Maciejovsky, 2017)

Matrix structure gives every team member powers to make decisions within their jurisdiction and takes all the responsibilities of work within his area. In the IT department, the operational subdivisions will work very well to promote efficiency and productivity. Every member of the group works wholeheartedly to better his/her team. Specialization in work yields good results as the team members work hard to learn new technologies to appraise their divisional functions. For instance, people working in the cloud computing department and its service department will work hand in hand to ensure that their department remains functional all the time.  (Maguire, 2012).

The hierarchical structure is also known as a tall structure; it entails several layers from top to bottom. In this structure, every employee is answerable to someone who is above in the hierarchy. A flat organization the structure has no level of administrators in between or if any, very few. The top management takes a higher level, followed by one or two other levels. The conflict between the two structures can be solved by the involvement of employees in the organization’s decision making.  A hierarchical structure is used workers do not have a chance in decision making, but the flat structure provides a chance for workers to be involved in decision making.





Maguire, E. R. (2012). Organizational structure in American police agencies: Context, complexity, and control. SUNY Press.

Puranam, P., & Maciejovsky, B. (2017). Organizational structure and organizational learning. The Oxford Handbook of Group and Organizational Learning, 520-534.


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