1. What are the six major benefits of Human Relations?
2. Two major challenges to human resources management?
3. What five things job performance is influenced by?
4. Why is a decentralized decision-‐making approach beneficial?
5. Define Human Relation.
6. Define company culture.
7. Name three ways leaders can establish a positive company culture.
8. List four possible results of everyday employee situations when those situations are handled poorly by management.
9. Define strategic planning process.
10. Job performance is influenced by what five factors?